"Learning is a result of listening, which in turn leads to even better listening and attentiveness to the other person. In other words, to learn from the child, we must have empathy, and empathy grows as we learn."
"I have never known a patient to portray his parents more negatively than he actually experienced them in childhood but always more positively--because idealization of his parents was essential for his survival."
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Source: Alice Miller (1998). “Thou Shalt Not Be Aware: Society's Betrayal of the Child”, p.72, Macmillan
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