"Confidence and empowerment are cousins in my opinion. Empowerment comes from within and typically it's stemmed and fostered by self-assurance. To feel empowered is to feel free and that's when people do their best work. You can't fake confidence or empowerment."
"By providing memorable social media customer service, companies not only create deeper connections with consumers, but they glean valuable insights on how to improve their products or services."
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More quotes by Amy Jo Martin
"Social media is the ultimate equalizer. It gives a voice and a platform to anyone willing to engage."
"Social media is changing the way we communicate and the way we are perceived, both positively and negatively. Every time you post a photo, or update your status, you are contributing to your own digital footprint and personal brand."
"You're more likely to drown in the sea of sameness than get eaten by a shark while navigating new waters."
"Just as we teach our children how to ride a bike, we need to teach them how to navigate social media and make the right moves that will help them. The physical world is similar to the virtual world in many cases. It's about being aware. We can prevent many debacles if we're educated."
"I realized that social media can be powerful force for good in the world and that acts of kindness can be scaled globally."