"Pleasantries are low entropy, biased so far that they stop being an earnest inquiry and become ritual. Ritual has its virtues, of course, and I don't quibble with them in the slightest. But if we really want to start fathoming someone, we need to get them speaking in sentences we can't finish."
"The more helpful our phones get, the harder it is to be ourselves. For everyone out there fighting to write idiosyncratic, high-entropy, unpredictable, unruly text, swimming upstream of spell-check and predictive auto-completion: Don't let them banalize you. Keep fighting."
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Source: The Most Human Human: What Talking with Computers Teaches Us About What It Means to Be Alive. Book by Brian Christian, 2010.
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