"Instead of condemning people, let's try to understand them. Let's try to figure out why they do what they do. That's a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness."

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Source: Dale Carnegie (2016). “How to win friends & influence people”, p.23, Diamond Pocket Books Pvt Ltd

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Dale Carnegie

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Dale Carnegie was a pioneering author and lecturer known for his work on personal development and effective communication, particularly through 'How to Win Friends and Influence People.'

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