"Suppose you had inherited the same body and temperament and mind that Al Capone had. Suppose you had had his environment and experiences. You would then be precisely what he was. . . . For it is those things - and only those things - that made him what he was. . . . You deserve very little credit for being what you are - and remember, the people who come to you irritated, bigoted, unreasoning, deserve very little discredit for being what they are."

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Source: Dale Carnegie, General Press (2016). “The Art of Public Speaking”, p.14, GENERAL PRESS

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Dale Carnegie

Author, Speaker

Dale Carnegie was a pioneering author and lecturer known for his work on personal development and effective communication, particularly through 'How to Win Friends and Influence People.'

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