"Don't dwell on what went wrong. Instead, focus on what to do next. Spend your energies on moving forward toward finding the answer."
"SMILE! In every language, in every culture - it is the light in your window that tells people there's a caring, sharing individual inside and it's the universal code for "I'm O. K. - You're O. K., too!""
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Source: Denis Waitley, Dayna Waitley, Deborah Waitley (1999). “The Psychology of Winning for Women: What Every Woman Needs to Know, what Every Man Needs to Understand”, Executive Excellence Pub
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