"Don't dwell on what went wrong. Instead, focus on what to do next. Spend your energies on moving forward toward finding the answer."
"When you speak, ask questions. Don't lecture."
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Source: Denis Waitley, Dayna Waitley, Deborah Waitley (1999). “The Psychology of Winning for Women: What Every Woman Needs to Know, what Every Man Needs to Understand”, Executive Excellence Pub
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