"Tell the truth, because sooner or later the public will find out anyway. And if the public doesn't like what you are doing, change your policies and bring them into line with what people want."
About Ivy Lee
Ivy Lee — Life and Legacy
Ivy Lee, often regarded as the father of public relations, revolutionized the field with his emphasis on transparency and proactive communication. His notable work during the early 20th century, particularly with the Pennsylvania Railroad, showcased his belief that honesty is crucial in building public trust. Lee famously asserted that 'the public should be informed about the truth,' a principle that underpins effective communication today. His approach challenged the prevailing norms of his time, which often relied on manipulation and secrecy. By advocating for open dialogue and timely information dissemination, Lee transformed how organizations interact with the public. His insights into crisis management, such as the idea that 'the best way to handle a crisis is to be open and honest about it,' reflect his commitment to integrity in communication. Today, Ivy Lee's principles remain relevant as they guide public relations professionals in navigating the complexities of modern media and public perception. His legacy endures in the emphasis on ethical communication and the importance of engaging with audiences transparently.
Quote collection
Ivy Lee quotes
4 quotes — follow a thought to its full quote page.
"Write down the most important things you have to do tomorrow. Now, number them in the order of their true importance. The first thing tomorrow morning, start working on an item Number 1, and stay with it until completed. Then take item Number 2 the same way. Then Number 3, and so on. Don't worry if you don't complete everything on the schedule. At least you will have completed the most important projects before getting to the less important ones."
"In an imperfect world perfection is not instantly available. Railroad safety, for instance, cannot be secured by mechanical devices alone. It is primarily a resultant of care and discipline."
"Write down the most important things you have to do tomorrow."