"Your life does not get better by chance, it gets better by change."
"I wish for you a life of wealth, health and happiness; a life in which you give to yourself the gift of patience, the virtue of reason, the value of knowledge, and the influence of faith in your own ability to dream about and achieve worthy rewards."
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Source: Technical Support Essentials: Advice to Succeed in Technical Support. Book by Andrew Sanchez, p. 79, December 30, 2009.
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