"Your life does not get better by chance, it gets better by change."
"The word "tip" stands for "to insure promptness." So when should you give it? Up front,of course. Sophisticated people don't take chances on poor service, they insure good service."
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Source: United States of America Congressional Record Proceedings and Debates of the 106th Congress First Session Vol 145- Part 10, p. 14054, June 1999.
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"The challenge of leadership is to be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant; have humor, but without folly."
"If you really want to do something, you'll find a way. If you don't, you'll find an excuse."
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