"'Honesty' in social life is often used as a cover for rudeness. But there is quite a difference between being candid in what you're talking about, and people voicing their insulting opinions under the name of honesty."
"The challenge of manners is not so much to be nice to someone whose favor and/or person you covet (although more people need to be reminded of that necessity than one would suppose) as to be exposed to the bad manners of others without imitating them."
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Source: Judith Martin (1990). “Miss Manners' Guide for the Turn-of-the-Millennium”, p.121, Simon and Schuster
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"The whole country wants civility. Why don't we have it? It doesn't cost anything. No federal funding, no legislation is involved. One answer is the unwillingness to restrain oneself. Everybody wants other people to be polite to them, but they want the freedom of not having to be polite to others."
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