"'Honesty' in social life is often used as a cover for rudeness. But there is quite a difference between being candid in what you're talking about, and people voicing their insulting opinions under the name of honesty."
"To sacrifice the principles of manners, which require compassion and respect, and bat people over the head with their ignorance of etiquette rules they cannot be expected to know is both bad manners and poor etiquette. That social climbers and twits have misused etiquette throughout history should not be used as an argument for doing away with it."
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Source: Judith Martin (1996). “Miss Manners Rescues Civilization: From Sexual Harassment, Frivolous Lawsuits, Dissing, and Other Lapses in Civility”, Crown
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"The whole country wants civility. Why don't we have it? It doesn't cost anything. No federal funding, no legislation is involved. One answer is the unwillingness to restrain oneself. Everybody wants other people to be polite to them, but they want the freedom of not having to be polite to others."
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