"Working as a lawyer, you have a lot of pressure. But if you go crazy, you are not going to get anything done! When I am under pressure, I am the most determined person in the world. I function very well."
"With my employees, if something is wrong and we can figure it out, okay, otherwise goodbye. Your employees are part of your success, so you have to share that, but the guests and the atmosphere have to be happy first."
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Source: Julie Klam (2010). “You Had Me at Woof: How Dogs Taught Me the Secrets of Happiness”, p.67, Penguin
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"A friend who used to be my customer told me one day: "I promise I am going to help you to be relocated." He's a realtor and after he bought two buildings in the business district in Boston, he said: "Are you ready for your next place?" I could not believe it."
"I thank God that I have been meeting so many people who want to help me."