"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
"I am convinced that words are things, and we simply don't have the machinery to measure what they are. I believe that words are tangible things."
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Source: Maya Angelou (1995). “Maya Angelou: I Know Why the Caged Bird Sings, Singin' and Swingin' and Gettin' Merry Like Christmas, Poems, Wouldn't Take Nothing for My Journey Now”, Bantam Dell Publishing Group
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