"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
"If you have a person enslaved, the first thing you must do is to convince yourself that the person is subhuman. And won't mind the enslavement. The second thing you must do is convince your allies that the person is subhuman so that you have some support. But the third and the unkindest cut of all is to convince that person that he, she, is not quite a first class citizen."
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Source: Source: www.psychologytoday.com
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