"The most important thing in communication is hearing what isn't said."
"Don't take on things you don't believe in and that you yourself are not good at. Learn to say no. Effective leaders match the objective needs of their company with the subjective competencies. As a result, they get an enormous amount of things done fast."
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Source: Management: Tasks, Responsibilities, Practices. Book by Peter F. Drucker, 1973.
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