"The most important thing in communication is hearing what isn't said."
"In a few hundred years, when the history of our time will be written from a long-term perspective, it is likely that the most important event historians will see is not technology, not the Internet, not e-commerce. It is an unprecedented change in the human condition. For the first time - literally - substantial and rapidly growing numbers of people have choices. For the first time, they will have to manage themselves. And society is totally unprepared for it."
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Source: Peter Drucker (2014). “Innovation and Entrepreneurship”, p.33, Routledge
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