"The most important thing in communication is hearing what isn't said."
"Innovative efforts should never report to line managers charged with responsibility for ongoing operations. The new project is an infant and will remain one for the foreseeable future, and infants belong in the nursery. The 'adults', that is, the executives in charge of existing businesses or products will have neither the time nor understanding for the infant."
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Source: Peter Ferdinand Drucker (1985). “Innovation and entrepreneurship: practice and principles”
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