"The most important thing in communication is hearing what isn't said."
"The effective executive knows that it is easier to raise the performance of one leader than it is to raise the performance of a whole mass. She therefore makes sure she puts into the leadership position, into the standard-setting, the performance-making position the person who has the strength to do the outstanding pacesetting job. This always requires focus on the one strength of a person and dismissal of weaknesses as irrelevant unless they hamper the full deployment of the available strength."
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Source: The Ecological Vision: Reflections on the American Condition. Book by Peter F. Drucker, 1993.
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