"I'm in the retail business, not the circus business."
"I could have closed down bits of British Home Stores to make more money but it's not my style. I want to make my money as a retailer, not by putting people out of work."
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Source: Slashdot interview, tech.slashdot.org. April 27, 2000.
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"It's all about quality of life and finding a happy balance between work and friends and family."
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