"However often you may have done them a favour, if you once refuse they forget everything except your refusal."
"He [Pliny the Elder] used to say that 'no book [etc] was so bad but some good might be got out of it'."
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Source: Pliny (the Younger.) (1969). “Letters, and Panegyricus: Letters, Books I-VII”, Loeb Classical Library
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More quotes by Pliny the Younger
"The happier time, the quicker it passes"
"And as in men's bodies, so in government, that disease is most serious which proceeds from the head."
"So we must work at our profession and not make anybody else's idleness an excuse for our own. There is no lack of readers and listeners; it is for us to produce something worth being written and heard."
"It is difficult to retain what you may have learned unless you should practice it. -Difficile est tenere quae acceperis nisi exerceas"
"Too much polishing weakens rather than improves a work."