"I am not a product of my circumstances. I am a product of my decisions."
"The real beginning of influence comes as others sense you are being influenced by them - when they feel understood by you - that you have listened deeply and sincerely, and that you are open."
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Source: Stephen R. Covey (2004). “The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change”, p.10, Simon and Schuster
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