"I am not a product of my circumstances. I am a product of my decisions."
"We must seek to understand the intent of communication without prejudging or rejecting the content... Communication, after all, is not so much a matter of intellect as it is of trust and acceptance of others, of their ideas and feelings, acceptance of the fact that they're different, and that from their point of view, they are right."
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Source: Stephen R. Covey, A. Roger Merrill, Rebecca R. Merrill (1995). “First Things First”, p.152, Simon and Schuster
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