"I am not a product of my circumstances. I am a product of my decisions."
"What we are communicates far more eloquently than anything we say or do. There are people we trust because we know their character. Whether they're eloquent or not, whether they have human-relations techniques or not, we trust them and work with them."
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Source: Stephen M. R. Covey (2008). “The Speed of Trust: The One Thing that Changes Everything”, p.121, Simon and Schuster
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