"I don't believe that hard work equals success. It can, and maybe it should, but I know that it doesn't. There's a very slight relationship between the two."
"The challenges should be familiar. They should have some relationship to the feelings - like, if a movie's about being demoralized at work, it should feel familiar to people, whether you're a roofer or a lifeguard. But there's a million different ways to be demoralized, especially at work."
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