"The good news about computers is that they do what you tell them to do. The bad news is that they do what you tell them to do."
"I am looking at it from the point of view of a harried user, which I am, and I believe that I am much more like the typical non-technical harried user than I am like the people who smoothly operate everything."
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Source: In Venting, a Computer Visionary Educates by John Markoff, www.nytimes.com. January 10, 2009.
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