"The good news about computers is that they do what you tell them to do. The bad news is that they do what you tell them to do."
"The point is that these decisions they've made are partly for your convenience and partly for theirs and partly out of stereotypes that they carry with them from the conventions of the computer field."
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Source: In Venting, a Computer Visionary Educates by John Markoff, www.nytimes.com. January 10, 2009.
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