"We live in a culture where it's just delicious to shame and blame. We have what I call sometimes a "smugtocracy.""
"We're finding that very well-educated people, people who have done everything right, are behind, really behind. And they are hoping they can stay in the labor market, but a word that's used in other countries that isn't used here is very apt here."
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Source: Source: www.pbs.org
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