"Nobody cares how much you know, until they know how much you care."
"There is nothing more distressing ... than the hard, scoffing spirit which treats the allegation of dishonesty in a public man as a cause for laughter. Such laughter is worse than the crackling of thorns under a pot, for it denotes not merely the vacant mind, but the heart in which high emotions have been choked before they could grow to fruition."
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Source: The Man with the Muck-rake, delivered 14 April 1906
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