"No matter how many mistakes you make or how slow you progress, you are still way ahead of everyone who isn't trying."
"I think the most important key to quality communication and interaction is developing an interest in the person you`re talking with. Most women know the secret to a quality conversation is to ask quality questions and have a sincere interest in hearing the answers. In fact, the best communicators very often say the least. It`s not the extrovert who dominates the conversation that a client feels most connected with, but rather the individual who shows a real and sincere interest in knowing about the life of the person they`re talking with."
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Source: Interview with Dr. Joe Blaes, www.dentaleconomics.com. February 1, 2000.
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