"You don't have to be great to start, but you have to start to be great"
"Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business."
10 likes
Source: Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost. Book by Brenda Bence (p. 91), November 7, 2011.
About the author
Same author
More quotes by Zig Ziglar
"When obstacles arise, you change your direction to reach your goal; you do not change your decision to get there."
"Until you are happy with who you are, you will never be happy with what you have."
"F-E-A-R has two meanings: 'Forget Everything And Run' or 'Face Everything And Rise.' The choice is yours."
"There is no elevator to success, you have to take the stairs."
"Integrity gives you real freedom because you have nothing to fear since you have nothing to hide."