"We also never undercut representatives' prices. A representative will always be able to sell the discounts in our core business, which are not offered at retail. So it's never more advantageous to buy there."
"Since I'm a mother and a wife, I have to have passion or the frustration would win out. But I love managing people. The product is second to managing the people. And marketing to consumers is so challenging because it is evolving constantly."
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"If you feel like it's difficult to change, you will probably have a harder time succeeding."
"You know, you go home and you try on a new mascara, and I guess a male CEO can't do that."
"My parents kept the best aspects of the Asian culture, and they Americanized the family. My mother was a great example for me. She was a working mother with a good career."
"There are pros and cons of experience. A con is that you can't look at the business with a fresh pair of eyes and as objectively as if you were a new CEO. Fire yourself on a Friday night and come in on Monday morning as if a search firm put you there as a turn-around leader. Can you be objective and make the bold change?"
"I can only have dinner with my girlfriends once a month instead of once a week."