"The difference between a crime of evil and a crime of illness is the difference between a sin and a symptom."
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"The difference between a crime of evil and a crime of illness is the difference between a sin and a symptom."
"Of the great entrepreneurs of this era, people will have forgotten Steve Jobs."
"For every romantic possiblity, no matter how robust, there exists at least one equal and opposite sentence, phrase, or word capable of extinguishing it."
"We sometimes think of being good at mathematics as an innate ability. You either have "it" or you don't. But to Schoenfeld, it's not so much ability as attitude. You master mathematics if you are willing to try."
"Where they come from matters. They're products of particular places and environments."
"The face is not a secondary billboard for our internal feelings. It is an equal partner in the emotional process."
"A prediction, in a field where prediction is not possible, is no more than a prejudice."
"Part of me thinks that innovation, real innovation in health care delivery, needs to happen from the bottom to the top."
"Shortly after the birth control pill was approved for public distribution, one woman wrote to John Rock, its inventor, "You should be afraid to meet your maker." Rock, despite being Catholic replied, "My dear Madam, in my faith, we are taught that the Lord is with us always. When my time comes, there will be no need for introductions.""
"Whenever we have something that we are good at--something we care about--that experience and passion fundamentally change the nature of our first impressions."
"Happiness, in one sense, is a function of how closely our world conforms to the infinite variety of human preference."
"Father: 'Anything but journalism.' I rebelled."
"The Rule of 150 says that congregants of a rapidly expanding church, or the members of a social club, or anyone in a group activity banking on the epidemic spread of shared ideals needs to be particularly cognizant of the perils of the bigness. Crossing the 150 line is a small change that can make a big difference."
"There are moments, particularly in times of stress, when haste does not make waste, when our snap judgments and first impressions can offer a much better means of making sense of the world."
"People are experience-rich and theory-poor. I help people organize / make sense of their experiences."
"What happens when two people talk? That is really the basic question here, because, that's the basic context in which all persuasion takes place."
"Lands' End has undergone three major changes over the past couple of decades. The first was the introduction of an 800 number, in 1978; the second was express delivery, in 1994; and the third was the introduction of a Web site, in 1995. The first two innovations cut the average transaction time-the time between the moment of ordering and the moment the goods are received-from three weeks to four days. The third innovation has cut the transaction time from four days to, well, four days."
"Do I think that American democracy ends if Trump is president? No! I think, there are plenty of checks and balances in place. I think he would do some damage to the country but we would recover. The office of the presidency and American democratic institutions are a lot stronger than one person. So if he wins, our job is just to keep the office strong, right? And hope he'll be replaced by something better!"
"I would say first of all, anyone who wants to challenge the status quo always gets that response. Ninety percent of the time, that's just bull. That's just the way in which people choose to prop up their own privilege or their own particular position. So mostly I shrug it off."
"You may hate Hillary Clinton and you may have good reason for hating Hillary Clinton, but Hillary Clinton is one person who even if she's elected will be gone one day and you still have the task of keeping American democracy going."