"a diplomat ... is not worthy of the name unless he can say 'no' and make the other person like it - or at least not be offended by it."
"People will invite you and seek you constantly if you learn how to give them the extreme pleasure of being clever. People adore the one who encourages them to display their conversational wares and admires the display."
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Source: Margo Kaufman (1997). “This Damn House!: My Subcontract with America”, Dell Books
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