"The manager is a servant. His master is the institution he manages and his first responsibility must therefore be to it."
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Quote collection
Peter Drucker quotes (page 12 of 30)
592 quotes — follow a thought to its full quote page.
"Systematic change requires a willingness to look on change as an opportunity."
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"Important decisions are risky. They should be controversial. Acclamation means that nobody has done the homework."
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"The only industries that function well are the industries that take responsibility for training. The Japanese, you know, assume that when you first come to work you know absolutely nothing. School isn't preparation for work and never was."
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"The productivity of work is not the responsibility of the worker but of the manager."
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"The fewer data needed, the better the information. And an overload of information, that is, anything much beyond what is truly needed, leads to information blackout. It does not enrich, but impoverishes."
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"Production is not the application of tools to materials, but logic to work."
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"The next thing to be said about what long-range planning is not, is that it does not deal with future decisions. It deals with the futurity of present decisions. Decisions exist only in the present. The question that faces the long-range planner is not what we should do tomorrow."
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"As soon as you move one step up from the bottom, your effectiveness depends on your ability to reach others through the spoken and written word."
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"The only things that evolve by themselves in an organization are disorder, friction and malperformance."
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"What can I contribute that will significantly affect the performance and the results of the institution I serve?"
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"Adversarial power relationships only work if you never have to see or work with the bastards again."
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"You cannot predict the future, but you can create it."
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"The greatest change in corporate culture - and the way business is being conducted - may be the accelerated growth of relationships based... on partnership."
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"The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product."
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"The computer is a moron."
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"If a business is to be considered a continuous process, instead of a series of disjointed stop-and-go events, then the economic universe in which a business operates-and all the major events within it-must have rhyme, rhythm, or reason."
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"Don't solve problems. Pursue opportunities."
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"A manager sets objectives - A manager organizes - A manager motivates and communicates - A manager, by establishing yardsticks, measures - A manager develops people."
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"The job of a professional manager is not to like people. It is not to change people. It is to put their strengths to work."
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