"Accountability breeds response-ability."
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Stephen Covey quotes (page 14 of 36)
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"Employers and business leaders need people who can think for themselves - who can take initiative and be the solution to problems."
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"It is in the ordinary events of every day that we develop the proactive capacity to handle the extraordinary pressures of life. It's how we make and keep commitments, how we handle a traffic jam, how we respond to an irate customer or a disobedient child. It's how we view our problems and where we focus our energies. It's the language we use."
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"Proactive people carry their own weather with them."
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"Response-ability is the ABILITY to choose our response to any circumstance or condition."
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"Management works in the system; leadership works on the system."
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"Ineffective people live day after day with unused potential."
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"It is one thing to make a mistake, and quite another thing not to admit it. People will forgive mistakes, because mistakes are usually of the mind, mistakes of judgment. But people will not easily forgive the mistakes of the heart, the ill intention, the bad motives, the prideful justifying cover-up of the first mistake."
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"Before you wonder "Am I doing things right?" wonder "Am I doing the right things?""
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"If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood. This principle is the key to effective interpersonal communication."
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"The deepest hunger of [a child's] human heart is to be understood, for understanding implicitly affirms, validates, recognizes and appreciates the intrinsic worth of another."
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"Building and repairing relationships are long-term investments."
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"If you want small changes in your life, work on your attitude. But if you want big and primary changes, work on your paradigm."
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"Basing our happiness on our ability to control everything is futile."
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"Once we are self-aware, we must choose purposes and principles to live by; otherwise the vacuum will be filled, and we will lose our self-awareness and become like groveling animals who live primarily for survival and propagation. People who exist on that level aren't living; they are "being lived"."
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"As you live your values, your sense of identity, integrity, control, and inner-directedness will infuse you with both exhilaration and peace. You will define yourself from within, rather than by people's opinions or by comparisons to others."
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"To judge someone before understanding that person is a form of human rejection and feeds upon itself. It intensifies personal insecurities, necessitating more judgment (prejudice) and less understanding. The processes continue in this vicious cycle."
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"We see the world, not as it is, but as we are -- or, as we are conditioned to see it. When we open our mouths to describe what we see, we in effect describe ourselves, our perceptions, our paradigms."
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"People and organizations don't grow much without delegation and completed staff work because they are confined to the capacities of the boss and reflect both personal strengths and weaknesses"
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"Effective leadership is putting first things first. Effective management is discipline, carrying it out."
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