"You need to be surrounded by good advisers, but you also need to trust your instinct."
"I really want to move away from the old model in which you have to rely on people giving $10 after a humanitarian crisis to a newer model where people give money but also their time and their skills, whatever they have, to the causes that are personally meaningful to them well before the crisis moment presents itself."
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"People are not good at expressing their frustration. The best way to listen to the customer is through metrics."
"I'm the kind of person that needs to think things through. But when I know what I want to do, I really know."
"I fundamentally believe that people have a genuine desire to be positively engaged in the world around them."
"It takes time for people to get to know a cause or an organization."
"I look up to a lot of people, but outside of my parents, I've never really had a mentor."