"The customer is usually wrong, but statistics indicate that it doesn't pay to tell him so"
Customers quotes
Customers
185 quotes on this topic — from poets, philosophers, and thinkers across history.
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Customers quotes (page 1 of 10)
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"Focusing on the customer makes a company more resilient."
"...while everyone's focusing on keeping the boss happy, who's focusing on keeping the customer happy?"
"Who decides what's in Windows? The customers who buy it."
"Deliver total quality to every customer every day."
"When banks extend loans to their customers, they create money by crediting their customers’ accounts."
"Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?"
"What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer."
"Businesses are not paid to reform customers. They are paid to satisfy customers."
"So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer."
"The customer is the final inspector."
"Some companies out there quote a start of production that is substantially in advance of when customers get their cars."
"Learn from your unhappy customers."
"Customer service will become the primary value added function of every business."
"Your customer is anyone who depends on you, or who you depend on for success."
"The purpose of a business is to create and keep a customer. All business activities must be focused on this central purpose."
"Do your own market research; ask your last ten customers exactly why they bought from you."
"If you want customers to hear about you, make something worth talking about."
"A manufacturer is not through with his customer when a sale is completed. He has then only started with his customer."
"I have a strongly held belief that one of the reasons that Amazon has been successful is because we do not obsess over competitors. Instead we obsess over customers."
"No one hangs up the phone until the customer buys or dies."