"The principles of good human-to-computer interface design are simplicity, support, clarity, encouragement, satisfaction, accessibility, versatility, and personalization. While it’s essential to heed these, it’s also important to empathize with and inspire your audience so they feel you’re treating them less like a faceless user and more like a human being."
"Every time you get the world by the tail, she thought, you gotta remember there's teeth on the other end."
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Source: Sharon Lee, Steve Miller (2007). “Agent of Change”, p.29, Baen Publishing Enterprises
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"Who is old enough to ask, is old enough to know."