"The principles of good human-to-computer interface design are simplicity, support, clarity, encouragement, satisfaction, accessibility, versatility, and personalization. While it’s essential to heed these, it’s also important to empathize with and inspire your audience so they feel you’re treating them less like a faceless user and more like a human being."
"Who is old enough to ask, is old enough to know."
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Source: Sharon Lee, Steve Miller (2013). “Necessity's Child”, p.82, Baen Publishing Enterprises
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