Quote collection
920 quotes — follow a thought to its full quote page.
"The enemy of creativity... is fear. We're all born creative, it takes a little while to become afraid. A surprising insight: an enemy of fear is creativity. Acting in a creative way generates action, and action persuades the fear to lighten up."
"The only reason to build a website is to change someone. If you can't tell me the change and you can't tell me the someone, then you're wasting your time."
"It's clearly more fun to make the rules than to follow them."
"Our job is obvious: we need to get out of the way, shine a light, and empower a new generation to teach itself and to go further and faster than any generation ever has."
"Facts are irrelevant. What matters is what the consumer believes."
"Defending mediocrity is exhausting."
"'Good enough' stopped being good enough a long time ago. so why not be great?"
"You don't make art after you become an artist. You become an artist by ceaselessly making art."
"Will you succeed because you are more well-rounded than others? Because you fit in better than everyone else? Bloody unlikely. We succeed when we are trusted to be the best at what we do."
"A customer is never out of warranty, even if his product is."
"Gifts are not favors. If you expect something in return, it's not a gift."
"The only long-term motivation is self motivation. So hire people who are self motivated and get out of their way."
"Fans, true fans, are hard to find and precious. Just a few can change everything. What they demand, though, is generosity and bravery."
"You can game the social media in the short run, but not for long."
"It always feels too soon to leap. But you have to. Because that's the moment between you and remarkable."
"The only purpose of customer service is to change feelings."
"Marketing management is now tribal leadership."
"Everyone is not your customer."
"If there's time for an emergency, why isn't there time for brilliance, generosity or learning?"
"We need students who can learn how to learn, who can discover how to push themselves and are generous enough and honest enough to engage with the outside world to make those dreams happen."