"Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust."
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Quote collection
James Cash Penney quotes (page 2 of 4)
68 quotes — follow a thought to its full quote page.
"I do not believe in excuses. I believe in hard work as the prime solvent of life's problems."
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"The disciplined are free."
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"Every great business is built on friendship."
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"A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition."
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"The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You can’t take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most."
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"In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view."
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"Success cannot come from standstill men. Methods change and men must change with them."
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"I learned that all things come to those who wait-provided they hustle while they wait."
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"Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton."
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"The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman."
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"The Golden Rule finds no limit of application in business."
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"I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps."
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"There's no better friend to any merchant than a fair competitor."
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"Honor bespeaks worth Confidence begets trust."
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"Change is vital, improvement the logical form of change."
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"The best way to stop a bad habit is never to begin it."
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"There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man."
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"I believe a man is better anchored who has a belief in the Supreme Being."
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"Courteous treatment will make a customer a walking advertisement."
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